Last updated: July, 2026
 
DL Law Group & Support Services ("DL Law Group & Support Services," "we," "us," or "our") respects your privacy. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard information when you visit our website (the "Site") or provide data via our consumer advocacy and consultation request forms.
 
1. Information We Collect
Information you provide directly:

Full name


Email address


Phone number


Case details (creditor information, debt type, description of harassment or abuse)


Any supplemental documentation or information provided for review
 

Information collected automatically:

IP address


Browser specifications and device data


Site traffic patterns and duration of visit


Referral sources or links
 

We may employ standard digital analytics (such as Google Analytics) to compile this data. Such tools frequently utilize cookies — refer to Section 5 below.
 
2. How We Use Your Information
We utilize collected information to:

Address your inquiries regarding creditor abuse and offer advocacy consultations


Contact you via phone, email, or SMS regarding your consumer rights case


Enhance our Site, advocacy services, and client support experience


Distribute relevant educational updates on predatory lending, unless you opt out


Observe legal mandates and prevent fraudulent activities or misuse
 

3. How We Share Your Information
We do not sell your personal data. We may disclose your information to:

Authorized service providers that facilitate our operations or client management (e.g., secure CRM systems, communication platforms), under confidentiality agreements


Independent legal professionals or specialist advocates, only when necessary to facilitate the legal representation or support services you have requested, following your consent


Judicial or regulatory bodies if compelled by law, subpoena, or to defend our legal rights against unlawful practices
 

4. Text and Email Communications
By providing your contact details via this Site, you grant consent to receive communications from DL Law Group & Support Services concerning your inquiry, including case follow-ups and advocacy updates. Standard message and data rates may apply. You maintain the right to opt out at any time by replying "STOP" to any text or by notifying us through the contact methods in Section 8.
 
5. Cookies and Tracking
Our Site may utilize cookies and tracking technologies to analyze visitor behavior and optimize site performance. Users may manage or disable cookies through individual browser settings; however, this may limit certain site functionalities.
 
6. Data Retention
We store personal data for the duration necessary to satisfy advocacy objectives, provide support services, and adhere to legal, regulatory, or reporting standards. You may request the deletion of your data at any time (see Section 7).
 
7. Your Choices and Rights
Subject to applicable jurisdiction, you may have the right to:

Access the personal profiles and records we maintain about you


Request the correction of inaccuracies or the deletion of your data


Withdraw from receiving marketing or educational communications


Revoke consent for future interactions

To execute these rights, please contact our support office using the details below.
 
8. Changes to This Policy
We reserve the right to revise this Privacy Policy periodically. The "Last updated" date above indicates the most recent modifications. We advise regular review of this policy for updates.