Last updated: August, 2026

DL Law Group & Support Services, LLC ("DL Law Group & Support Services," "we," "us," or "our") respects your privacy. This Privacy Policy outlines how we collect, utilize, disclose, and safeguard information when you visit our website (the "Site") or provide data via our intake and consultation request forms.

1. Information We Collect

Information you provide directly:
Full name
Email address
Phone number
Case details (creditor information, debt type, description of harassment or abuse)
Any supplemental documentation or information provided for review

Information collected automatically:
IP address
Browser specifications and device data
Site traffic patterns and duration of visit
Referral sources or links

We may employ standard digital analytics (such as Google Analytics) to compile this data. Such tools frequently utilize cookies — refer to Section 5 below.

2. How We Use Your Information

We utilize collected information to:
Respond to your inquiry and connect you with an independent attorney for a consultation
Contact you via phone, email, or SMS regarding your inquiry
Improve our Site and support services
Send educational updates on consumer rights topics, unless you opt out
Comply with legal requirements and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal data. We may disclose your information to:
Authorized service providers that facilitate our operations (e.g., secure CRM systems, communication platforms), under confidentiality agreements
Independent attorneys or law firms in our network, only when necessary to connect you for legal representation, following your consent — DL does not provide legal representation itself
Judicial or regulatory bodies if compelled by law, subpoena, or to defend our legal rights against unlawful practices

4. Text and Email Communications

By providing your contact details via this Site, you grant consent to receive communications from DL Law Group & Support Services concerning your inquiry, including case follow-ups and updates. Standard message and data rates may apply. You maintain the right to opt out at any time by replying "STOP" to any text or by notifying us through the contact methods in Section 8.

5. Cookies and Tracking

Our Site may utilize cookies and tracking technologies to analyze visitor behavior and optimize site performance. Users may manage or disable cookies through individual browser settings; however, this may limit certain site functionalities.

6. Data Retention

We store personal data for the duration necessary to satisfy our operational objectives, provide support services, and adhere to legal, regulatory, or reporting standards. You may request the deletion of your data at any time (see Section 7).

7. Your Choices and Rights

Subject to applicable jurisdiction, you may have the right to:
Access the personal profiles and records we maintain about you
Request the correction of inaccuracies or the deletion of your data
Withdraw from receiving marketing or educational communications
Revoke consent for future interactions

To exercise these rights, please contact us at admin@dllgsupportservices.com or (728) 205-6956.

8. Changes to This Policy

We reserve the right to revise this Privacy Policy periodically. The "Last updated" date above indicates the most recent modifications. We advise regular review of this policy for updates.

DL Law Group & Support Services is not a law firm and does not provide legal advice or legal representation. DL provides operational, administrative, technology, marketing/intake, and support services to independent attorneys and law firms. The attorneys determine whether to accept a client, establish the attorney-client relationship, and provide and supervise all legal services.